Meet the Team

Meet the Team

The Proactive Supports Team is a dynamic group made up of both dedicated individuals studying for their certifications and fully qualified professionals. Our team includes support workers, support coordinators, and experts in psychosocial recovery, all committed to providing personalized care and empowering individuals on their recovery journey. With a mix of experience and fresh perspectives, we collaborate to deliver compassionate, holistic support tailored to each person’s needs. Quality is an integral part of our service; this is underpinned by our minimum standard of qualifications all our team must have:

  • First aid & CPR

  • National Police Check

  • Working with children check

  • NDIS screening check

  • NDIS workers module

  • Australian driver’s licence

  • Registered car with full comprehensive insurance

  • Renea Forssman

    FOUNDER/ SUPPORT COORDINATOR/ SUPPORT WORKER

    Cert III in Indvidual support (disability)/ Cert in Support coordination/ Certified ADHD coach

    Renea is driven by a profound passion for working with individuals with disabilities. Her commitment to this cause goes beyond professional responsibilities, as she genuinely understands and empathizes with the unique challenges faced by those she supports. With a focus on fostering independence and creating a supportive environment, Renea's dedication is evident in her tireless efforts to make a positive impact in the lives of individuals with disabilities. Beyond her role, Renea brings a vibrant passion for art, music, and cooking, using these creative outlets to enhance the well-being of those she works with. Her deep appreciation for the importance of family further strengthens her commitment to fostering meaningful connections. Moreover, Renea's extensive knowledge enables her to navigate participants' NDIS plans with precision, ensuring that each individual receives the tailored support they need to achieve their goals and lead fulfilling lives.

  • Tracey Southam

    PYSCHOSOCIAL RECOVERY COACH/ SUPPORT WORKER/ SUPPORT COORDINATION/ADMINISTRATION

    Cert IIII in Disability/ Cert III in Aged care and Disability/ Diploma of community services coordination

    Tracey Southam is a skilled and multifaceted professional with a strong background in Psychosocial Recovery, Administration, Support Coordination, and Support Work. Known for her extensive qualifications and team-oriented approach, Tracey excels in collaborating with colleagues to provide holistic and high-quality support. Her tenacity and empathy make her both a compassionate advocate and a fierce supporter of her clients' needs. As a devoted mother and grandmother, Tracey’s dedication shines through in both her personal and professional life, where she balances her roles with care, resilience, and a strong commitment to making a positive impact.

  • Kayla Field

    SUPPORT COORDINATOR/ SUPPORT WORKER

    Kayla is a dedicated and passionate Support Coordinator who brings unwavering commitment to her role. Her work is characterized by a genuine enthusiasm for making a positive impact in the lives of individuals she supports. With a deep understanding of the diverse needs within the community, Kayla approaches her responsibilities with empathy and a proactive mindset. Her dedication shines through as she navigates challenges with a focus on creating tailored solutions. Kayla's passion for her role is evident in her relentless pursuit of providing personalized support that empowers individuals and fosters a sense of independence. Kayla’s dedication to both her family and her work highlights her deep sense of responsibility and care for those around her.

  • Karri Harrison

    SUPPORT WORKER

    Cert III in Individual support (disability)

    Karri is a dedicated professional with a passion for working in Disability Support. With a genuine commitment to enhancing the lives of individuals facing unique challenges, Karri brings a compassionate and empathetic approach to her role. Her work is characterized by a deep understanding of the diverse needs within the disability community, coupled with a relentless dedication to providing personalized and supportive care. Karri's passion lies in creating an inclusive and empowering environment where individuals with disabilities feel heard, valued, and supported on their journey toward greater independence and well-being.

  • Lily Forssman

    SUPPORT WORKER/SOCIAL MEDIA MANAGER

    Currently studying Cert III in Individual support (disability)

    Lily is a qualified Support Worker passionate about making a meaningful difference in the lives of those she supports. With a compassionate and person-centered approach, she empowers individuals, fosters independence, and enhances their quality of life through tailored support. Reliable and empathetic, Lily ensures every person feels valued and understood. Outside of work, she enjoys spending time with friends, exploring her love of cooking, and finding inspiration and joy in music. Her dedication and well-rounded approach make her a trusted and effective supporter.

  • Marg Carter

    SUPPORT WORKER

    Registered Div 1 nurse for 50 years

    Marg is a highly trained professional with an extensive background in nursing and aged care. With years of experience working in an aged care home, she has developed a deep understanding of the needs of individuals requiring support. Now a dedicated support worker, Marg brings an incredible level of compassion, expertise, and commitment to her role. She goes above and beyond to ensure those she cares for feel valued, respected, and empowered. Beyond her work, Marg is also an amazing mother and grandmother, always nurturing and supporting her family with the same love and dedication she brings to her profession.

  • Charli Brugman

    SUPPORT WORKER

    Currently studying Cert III in Individual Support (disability)

    Charli is a compassionate and bubbly individual currently studying for her Certificate III in Individual Support, where she is developing the skills and knowledge to assist others with their care needs. With a background as a dental nurse for three years, she has honed her ability to work closely with people, providing both clinical and emotional support with empathy and professionalism. Charli's warm and approachable nature allows her to connect easily with others, making them feel comfortable and cared for. Her passion for helping people shines through in every interaction, whether it's offering a smile, lending a listening ear, or providing hands-on care. Charli is dedicated to making a positive impact on the lives of those she helps, bringing both skill and a heart full of kindness to her work.

  • Lisa Buchanan

    Lisa Buchanan

    SUPPORT WORKER

    Cert III in Aged care, Cert III in Home and Community care, Cert III in Hospitality

    Lisa is a highly experienced and dedicated Support Worker with a genuine heart for helping others. With years of hands-on experience in the field, she brings a deep understanding of individual needs and a compassionate approach to every person she supports. Lisa is known for her kindness, patience, and unwavering commitment to empowering others, always going the extra mile to make a positive impact. Her ability to build strong, trusting relationships allows her to provide personalized care that fosters independence and enhances quality of life. Lisa's warmth, empathy, and professionalism make her an invaluable support for those in need.

  • Shekiba Amini

    SUPPORT WORKER

    Cert III in Aged Care/ Cert III in home and community care/ Cert IIII in Disability

    Shekiba is a compassionate and dedicated support worker, committed to making a positive difference in the lives of those she supports. With qualifications in Cert III in Aged Care, Cert III in Home and Community Care, and Cert IV in Disability, Shekiba brings a wealth of knowledge and hands-on experience to her role. Her expertise allows her to provide personalized care and support, tailored to meet the unique needs of each individual. Outside of her professional life, Shekiba is a loving mother, balancing her career with the responsibilities of family life. Her empathy, patience, and strong work ethic make her a trusted and reliable support worker, with a genuine passion for improving the quality of life for others.

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